You need a copy of the El Capitan installer to make a bootable USB. Once the download is complete, the installer starts automatically. It is no longer available in the App Store. If you do not see this package available to you, please contact us, as there may be conflicting or incompatible software/hardware conditions on your computer. Download the El Capitan Installer Download the El Capitan installer from the Apple website. Please see Mojave support details before upgrading. If you would like to upgrade your computer yourself, you can use the Self Service App. Self Service has an installation package available to upgrade from Sierra (and newer) to Mojave. As a result, SCSCF will stop providing software support for all computers running macOS 10.12 Sierra on October 31st, 2019. Later this year, Apple is expected to introduce a new replacement for 10.14 Mojave, Sierra will be the third oldest version and will cease to be supported. SCSCF software support charges will be canceled automatically as of Novem. Additionally, computers identified as security risks may be blocked from the CMU network by the Information Security Office (ISO). Please note: if you choose not to upgrade your computer, it will not receive security patches or functionality updates and our ability to troubleshoot issues will be limited.
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